Network Monitoring and Support for Business and Governmental Networks

As part of our managed IT services, Performance Computing/PC Internet provides 24/7 network monitoring and support for all types and sizes of businesses, from sole proprietors to small offices to Fortune 500 companies, as well as for governmental agencies.

Network monitoring

Our network monitoring minimizes downtime, improves network function and data security, and ensures your business continuity with:

  • Software updates
  • Security patch updates
  • Virus protection and removal
  • Disaster planning – business continuity protocols, and data recovery measures

Network support

Our support team delivers tremendous value to our business and government customers because:

  • Unlike many other IT services contractors, Performance Computing/PC Internet offers you 24-hour remote help desk and on-site tech support at your location
  • Our services are available on a monthly or yearly or as-needed basis—whichever is better for your budget and your needs

Remote support

Performance Computing/PC Internet provides remote technical support, using a secure application that enables our team to see what’s happening on your system. If you are on the phone with our remote support technician and have been prompted, download our Simple Help application. (You may be required to install the latest version of Java in order to use all remote support features.)

Residential support

Our residential customers can also reach us around the clock in the event they are experiencing problems with their internet connection at 775-625-1552 (local) or 877-480-7915 (toll free), or by email at support@pcinv.com.

Need IT support? Call us at 775-625-1552 (local) or 877-480-7915 or fill out the form to reach our help desk.

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